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	<title>Comments on: More from Big D – Part 2 ‘Words, Actions Matter…’</title>
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	<link>http://www.communicationammo.com/strat/research/more-from-big-d-part-2-words-actions-matter/</link>
	<description>We help people and organizations make their communications more effective and measure the results.</description>
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		<title>By: Sean</title>
		<link>http://www.communicationammo.com/strat/research/more-from-big-d-part-2-words-actions-matter/comment-page-1/#comment-176</link>
		<dc:creator>Sean</dc:creator>
		<pubDate>Thu, 03 Sep 2009 21:06:11 +0000</pubDate>
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		<description>Craig and Jim, thanks for your comments. 

The question of how leadership sees our roles is a huge one, and we must prove to them that we offer value -- not necessarily in the fiscal sense (though this is of increasing importance), but in the wider business sense. Sometimes, that&#039;s going to rely upon our technical skills and sometimes on our managerial skills.</description>
		<content:encoded><![CDATA[<p>Craig and Jim, thanks for your comments. </p>
<p>The question of how leadership sees our roles is a huge one, and we must prove to them that we offer value &#8212; not necessarily in the fiscal sense (though this is of increasing importance), but in the wider business sense. Sometimes, that&#8217;s going to rely upon our technical skills and sometimes on our managerial skills.</p>
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		<title>By: Jim Savage</title>
		<link>http://www.communicationammo.com/strat/research/more-from-big-d-part-2-words-actions-matter/comment-page-1/#comment-175</link>
		<dc:creator>Jim Savage</dc:creator>
		<pubDate>Thu, 03 Sep 2009 20:46:21 +0000</pubDate>
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		<description>This is good stuff.  Thanks again, Sean... Great point: management IS communications (leaders are only effective when they understand their role as communicators), but that does not necessary mean communications IS management (communications cannot overcome a lack of leadership).   Craig hits the nail on the head with the idea of our role as &#039;boundary spanners&#039; (at the risk of making us sound like a bunch of tools...sorry, couldn&#039;t resist...).

Big D&#039;s point about too many communicators not understanding their strategic role in the business is one I think most of us have encountered time and time again.  Too many in our field see themsleves as tacticians &amp; are unable or unwilling to understand how their actions affect business objectives in the same way, say, that marketers customarily do (heresy, I know, and betrays my marketing roots).  Grunig writes about &#039;elite communicators&#039; vs. PR tacticians, but it is the latter that dominate the profession and perceptions of it.  But this is very much a cause worth fighting for....</description>
		<content:encoded><![CDATA[<p>This is good stuff.  Thanks again, Sean&#8230; Great point: management IS communications (leaders are only effective when they understand their role as communicators), but that does not necessary mean communications IS management (communications cannot overcome a lack of leadership).   Craig hits the nail on the head with the idea of our role as &#8216;boundary spanners&#8217; (at the risk of making us sound like a bunch of tools&#8230;sorry, couldn&#8217;t resist&#8230;).</p>
<p>Big D&#8217;s point about too many communicators not understanding their strategic role in the business is one I think most of us have encountered time and time again.  Too many in our field see themsleves as tacticians &amp; are unable or unwilling to understand how their actions affect business objectives in the same way, say, that marketers customarily do (heresy, I know, and betrays my marketing roots).  Grunig writes about &#8216;elite communicators&#8217; vs. PR tacticians, but it is the latter that dominate the profession and perceptions of it.  But this is very much a cause worth fighting for&#8230;.</p>
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		<title>By: craig pearce</title>
		<link>http://www.communicationammo.com/strat/research/more-from-big-d-part-2-words-actions-matter/comment-page-1/#comment-174</link>
		<dc:creator>craig pearce</dc:creator>
		<pubDate>Thu, 03 Sep 2009 12:14:13 +0000</pubDate>
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		<description>Yes, well, this is the great challenge for professional communicators to make a difference isn&#039;t it? Getting organisations to evolve how they behave and operate based on on feedback from their stakeholders.

Public relations professionals, as the classic &#039;boundary spanners&#039;, are perfectly positioned to deliver the good and bad news to the organisation that change equals happy stakeholders, a more favourable operating environment and, in all likelihood, a more promising future for the organisation.

Takes both strategic nous and business/career chutzpah to deliver this, though. Sadly, you don&#039;t see much evidence of it. Let&#039;s keep being cheerleaders for the cause, though, as if we don&#039;t then society and our profession loses out.</description>
		<content:encoded><![CDATA[<p>Yes, well, this is the great challenge for professional communicators to make a difference isn&#8217;t it? Getting organisations to evolve how they behave and operate based on on feedback from their stakeholders.</p>
<p>Public relations professionals, as the classic &#8216;boundary spanners&#8217;, are perfectly positioned to deliver the good and bad news to the organisation that change equals happy stakeholders, a more favourable operating environment and, in all likelihood, a more promising future for the organisation.</p>
<p>Takes both strategic nous and business/career chutzpah to deliver this, though. Sadly, you don&#8217;t see much evidence of it. Let&#8217;s keep being cheerleaders for the cause, though, as if we don&#8217;t then society and our profession loses out.</p>
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