In the May 10 edition of the New York Times, Zurich Financial Services CEO James J. Schiro reveals a novel approach to senior leadership communications. He actually does it. Himself.
Reporter Adam Bryant interviews Schiro on communication, and what with the use of YouTube for short messages, a PowerPoint theory that says, “Three slides, three points,” and a commitment to hire people with strong interpersonal skills (not only technical competence), Schiro makes me wish I worked for Zurich.
